Privacy Policy and Cookies

Last updated: 19th March 2019

Privacy Policy

This privacy policy (“Policy”) describes how Veloopti Pty Ltd and its related companies (“Company”) collect, use and share personal information of consumer users of this website, www.veloopti.com.au (the “Site”). This Policy also applies to any of our other websites that post this Policy.

A note about minors: We do not intentionally collect Personal Data about visitors who are under the age of 13.

Types of data we collect

Veloopti collects Personal Data and Anonymous Data when you visit our website, when you send us information and communications and/or when you download and use our Products. “Personal Data” means data that allows someone to identify or contact you, including, for example: your name, phone number, postal code and email address. “Anonymous Data” means data that is about you but is not associated with or linked to your Personal Data (but does not include Application Data, which is covered later in this Privacy Policy); Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data as described below.

Personal Data

What we collect

We get information about you in a range of ways.

Information You Give Us

We collect Personal Data from you such as: your‎ ‎ name,‎ email address,‎ username,‎ password, mobile phone number and other information you directly give us on our web site. In addition we will collect Personal Data including your credit card number or account information when you purchase Products or services on our web site.

We also collect other types of Personal Data that you provide to us voluntarily such as: operating system and version, information about your application and operating environment, and other requested information if you contact us via e-mail regarding support for the Products.

We may get information about you from other sources. We may add this to information we get from this Site.

Information Automatically Collected

We automatically log information about you and your computer. For example, when visiting our Site, we log ‎ your computer operating system type,‎ browser type,‎ browser language,‎ the website you visited before browsing to our Site,‎ pages you viewed,‎ how long you spent on a page,‎ access times,‎ Internet protocol (IP) address and information about your use of and actions on our Site.

Disclosure of your Personal Data

We may share Personal Data as follows:

We may share Personal Data with your consent. For example, you may let us share Personal Data with others for their own marketing uses. Those uses will be subject to their privacy policies.
We may post customer testimonials on our web site which may contain personally identifiable information. We do not obtain customers consent via email prior to posting the testimonial to display their name along with their testimonial. If you want your testimonial removed please contact us at info@veloopti.com.au
We may share Personal Data when we do a business deal, or negotiate a business deal, involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
We may share Personal Data for legal purposes.
We may share Personal Data to comply with laws.
We may share Personal Data to respond to lawful requests and legal process.
We may share Personal Data to protect the rights and property of Veloopti, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
We may share Personal Data in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
We may share Personal Data with those who need it to do work for us.
We may also share aggregated and/or anonymized data with others for their own uses.

Information choices and changes

Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you. You may send requests about Personal Data to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your Personal Data. You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

Security of your Personal Data

We take reasonable measures, including administrative, technical, and physical safeguards, to help protect Personal Data from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Use of Personal Data

In general Personal Data you submit to us is either used to respond to requests that you make, or to aide us in serving you better. Veloopti uses your Personal Data as follows:

We use your Personal Data to operate, maintain, and improve our sites, products, and services.
We use your Personal Data to process and deliver contest entries and rewards.
We use your Personal Data to respond to comments and questions and provide customer service.
We use your Personal Data to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
We use your Personal Data to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
We use your Personal Data to link or combine user information with other Personal Data.
We use your Personal Data to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
We use your Personal Data to provide and deliver products and services customers request.

Application Data

What it is

Veloopti collects Application Data when our Products are installed on your servers. “Application Data” means the data about the performance of your operating system and/or applications in your environment, transactions that take place, events that take place and any information that is collected that delivers details regarding your monitored environment.

What we collect

We get information about you that you have specified through monitoring policies.

Use of Application Data

In general Application is used by you to monitor your own monitored environment. Veloopt does not take advantage of this Application Data except in the following circumstances:

We may share Application Data when we do a business deal, or negotiate a business deal, involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
We may share Application Data to comply with laws.
We may share Application Data to respond to lawful requests and legal process.
We may share Application Data to protect the rights and property of Veloopti, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
We may share Application Data in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
We may also share Application Data that has been aggregated and/or anonymized with others.

Security of your Application Data

Cookies

We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. Cookies help us make our Site and your visit better. We use cookies to see which parts of our Site people use and like and to count visits to our Site.

Third party cookies

Provider

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Purpose

More info

Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile information and help us to improve the site. The cookies collect information in an anonymous form including the number of visitors to the site , where the visitors have come from and the pages they visited.

Google Privacy Policy

Web beacons

We may log information using digital images called Web Beacons on our Site or in our emails. We use Web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use Web Beacons to tell if you open or act on our emails.

Contact information

We welcome your comments or questions about this Privacy Policy. You may also contact us

Changes to this Privacy Policy

We may change this Privacy Policy. If we make any changes, we will change the Last Updated date at the top of this page.